Return & Exchange Policy
We aim to provide a smooth shopping experience. Please read our policy carefully before placing an order.
1. Order Cancellation
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Once an order is confirmed and the parcel is dispatched, it cannot be cancelled.
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If you still wish to return the product, you must pay the delivery charge.
2. Check at Delivery Time
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Please check the product in front of the delivery person.
Exchange (If Not Liked):
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If you receive the correct product but do not like it, you can request an exchange.
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You must pay the delivery charge.
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You may choose any other product of your preference.
Return (If Not Liked):
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If you decide to return the correct product, you must pay the delivery charge to return it.
3. Packaging Error
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If you receive the wrong product due to our mistake:
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We can arrange an exchange.
- We can arrange an exchange.
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4. Exchange Policy
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If you want a different size or color of the same product, please contact us.
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Exchanges are subject to stock availability.
5. Damaged or Wrong Product
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If you receive a damaged or incorrect item, please notify us immediately with photos.
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We will provide a free replacement (no extra charge).
6. Refund Policy
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We do not offer refunds under any circumstances.
Contact
call us: 01730525104